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Customer Service and Satisfaction
Leisure Books Online has built a solid
reputation for customer service and satisfaction. This is due to
the quality books and values provided to our readers. In our online
store, you have the opportunity to learn about your favorite authors,
preview up coming releases, purchase books, or even join one of
our Book Clubs.
So What Can You Expect?
Once you place an order, you will receive an
e-mail confirmation. Your order will then be processed by our customer
service department and sent to you via UPS (except to P.O. Boxes)
within 7-10 business days from the day your order was received.
It is important to provide an e-mail address and phone number so
that we may contact you in case we have any questions about your
order.
Shipping Information
Within the U.S.: Orders are sent via UPS at
a cost of $5.00 for shipments of 1-8 books. When 9 or more books
are ordered, shipping is FREE. For orders being sent to a P.O. Box,
there is a $2.50 shipping and handling charge for the first book
($4.00 for hardcovers), and $0.75 for each book thereafter within
the same order. When 9 or more books are ordered, shipping is FREE.
International Orders (including Canada): All orders are sent via
UPS. Shipping is $ 5.00 for the first book, $ 1.00 for each additional
book in the same order and must be paid in US Dollars.
Return Policy
If you are dissatisfied with your purchase,
please contact us, at the listings below, for return instructions.
Secure Server
Security and Privacy
We understand your concern for security and
your privacy, and hope we can answer some of the questions about
the steps weve taken to protect you.
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